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Retail Sales Associate

Job Summary

Cute But Crazy Socks (formerly ModSock) continues to grow in its tenth year and wants your help! We are actively seeking a motivated, outgoing individual with a passion for socks to fill the part-time position of Retail Sales Associate in our dynamic retail environment located in downtown Bellingham. 

Our ideal candidate LOVES engaging and assisting customers both in-person and on the phone, finds joy in creating a positive customer experience, has a strong attention to detail and takes pride in their workplace. Our sock shop is a favorite stop for locals and visitors alike. Our amazing customers and the joyful atmosphere of our shop allow for a fun and meaningful customer service experience.

Our Retail Sales Associates are vital members of the Sock Crew, commanding a presence on the sales floor, welcoming customers, assisting in product selection, and providing an upbeat, engaging experience for all. You can expect to operate the register daily, help meet sales goals and prevent loss, receive inventory, uphold merchandising standards and assist with e-commerce functions.

Cute But Crazy Socks is an equal opportunity employer committed to inclusion and diversity, and donates 1% of its product sales to NAMI, the National Alliance on Mental Illness.

Wage and Benefits

  • $14.50 – $15.50 per hour depending on experience, working 15–35 average hours per week (pending applicant’s availability)
  • 10 days per year PTO
  • Consistent weekly schedule with two consecutive days off
  • Holiday Bonus
  • Generous employee discounts and free socks for your wardrobe
  • Fun, inclusive atmosphere
  • Free, off-street parking and indoor bike parking available

Essential Job Functions

  • Operate store register including opening and closing, cash handling and till-counting, transacting sales and returns, processing credit cards and gift cards
  • Provide a fun, service-oriented experience to all customers; greet customers, be attentive to their needs, engage when opportunities are present to provide product recommendations, cross-sells and up-sells
  • Maintain a high standard of store appearance, cleanliness, merchandising and displays
  • Ecommerce order preparation, fulfillment and customer service
  • Meet and exceed personal and store sales goals and standards of performance
  • Gain functional knowledge of daily store operations through mastery of core tasks: register sales, ecommerce fulfillment, customer service, inventory control, merchandising
  • Resolve customer issues effectively
  • Assist with loss-prevention efforts
  • Answer store telephone
  • Attend staff meetings
  • Perform light janitorial duties to include sweeping, mopping, wiping down surfaces, glass cleaning, vacuuming
  • Provide feedback to customers and our buyers on products you have tried
  • Assist with window displays
  • Assist with photo content as a creator or a subject for store marketing efforts
  • Champion the Cute But Crazy Socks culture; demonstrate it to the team, customers and community


  • High school diploma or equivalent
  • Prior retail or customer service experience preferred
  • Excellent interpersonal and customer service skills; confident and comfortable engaging customers to deliver a superior experience
  • Excellent oral and written communication skills
  • Self-motivated to complete duties with minimal supervision to achieve high standards
  • Desire to succeed in a dynamic retail environment
  • Willingness to learn and take initiative
  • Reliable and punctual
  • Conscientious and detail-oriented
  • Able to use computers including word processing, web browser and email
  • Able to speak English, write, hear, see in color, sit, stand, walk and climb/descend stairs 
  • Able to lift 35 pounds without assistance, up to 70 pounds with assistance
  • Able to climb and reach overhead, bend at knees/waist
  • Able to work 15+ hours per week, including Saturdays and occasional night shifts
  • Must be at least 18 years of age
  • Must be able to comply with the company dress code, including wearing socks while on shift
  • Must be able to provide proof of vaccination against COVID-19 and be able to wear a mask while in the retail store

To Apply:

Submit completed application, resume and cover letter in person during store hours or send to

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